FAQ

  • What neighborhoods do you serve?
  • What if I already have a standardized compost bin?
  • Does the program supply liners for the bins?
  • Is there a referral incentive?
  • What materials are acceptable for composting?
  • What materials are unacceptable for composting?
  • What if my compost bin is full and I have extra scraps?
  • How can I get compost?
  • What if I don’t want or need any compost back?
  • Do I need to be home for compost pickups?
  • We’re going out of town. How much notice do you need if I want to suspend service?

 

What neighborhoods do you serve?

Currently, the Peels & Wheels Composting serves the East Rock, Prospect Hill and Wooster Square neighborhoods. As we grow we will expand to other neighborhoods in New Haven and eventually collect scraps from farmer’s markets, restaurants, cafes, and offices.

What if I already have a standardized compost bin?

If your bin has a lid and does not exceed 2.4 gallons in capacity, we will use yours.

Does the program supply liners for the bins?

No. Liners are costly and add waste that we believe is unnecessary. Compostable liners have also been shown to ineffectively biodegrade and hinder the composting process. If you want to use a liner for your convenience you are welcome to do so. But keep in mind that the bins are easy to clean, and liners don’t break down quickly in the composting process.

Is there a referral incentive?
Yes! If you get a neighbor, relative, or friend to join Peels & Wheels Composting service you will save $1 per referral as long as they register and remain in the program. Just ask them to mention your name in the “How did you hear about the Peels & Wheels Composting?” field when they sign up.

What materials are acceptable for composting?

Please INCLUDE all organic sources of food (chopped as small as possible) such as:

  • All vegetables and fruits (preparation and table scraps, peels, cores and those past their prime)
  • Anything made of flour (bread, cookies, crackers, pasta, pancakes, rice, pizza crusts, cereals, etc.)
  • Herbs and spices

In addition, you may compost:

  • Fibers such as soiled paper napkins, paper towels, shredded paper, egg cartons, nuts, nutshells, Kleenex, newspaper
  • Crushed egg shells, coffee grounds, tea bags (without staples), filters, small yard clippings, flowers and plants (non diseased), leaves, plant trimmings, etc.

If you are not sure about something you want to compost, please contact us and we’ll let you know. Also, if you can, please cut your food scraps into small pieces. The smaller they are, the more you can fit more in the bin, and the faster they will break down in the compost system.

What materials are unacceptable for composting?
Although compostable, please DO NOT INCLUDE the following:

  • Meat, poultry, or fish, including bones, fat, gristle, skin, etc.
  • Dairy products, including cheese, butter, yogurt, sour cream, etc.
  • Grease, oil, or sauces of any kind

At this point the program does not accept these foods in order to avoid potential nuisances such as excessive odors and rodents at the farm site where the compost will be processed. The New Haven Health Department and the Department of Environmental Protection regulate such nuisances. Some of these organics, such as grease and oils, can slow the decomposition process.

What if my compost bin is full and I have extra scraps?
The success of the compost system is that it can manage properly the volume of food waste being produced. Try cutting your scraps into smaller pieces so more will fit in the bin. Yet if you produce regularly more than the capacity of the bin we can discuss alternatives, such as a bigger bin or an extra bin (at a cost), on a one-on-one basis.

How can I arrange to get compost?

Once you’ve been a subscriber for at least six months, you are eligible to receive a portion of finished compost twice a year (in the spring and in the fall) that will vary up to 20 lbs depending on the amount we produce. If you do not need the compost you can donate it to New Haven Farms. When you register, you must let us know if you would like to receive the compost or donate it.

Do I need to be home for pickups?

You do not need to be home for pickups. Just leave your bin outside by 9 a.m. at the location you specified when you registered. We will collect it between 9 a.m. and 5 p.m.

We’re going out of town. How much notice do you need if I want to suspend service?
We ask for two weeks’ (7 days) notice for service suspension or cancellation. Thank you!

Contact us for regular/common topics and questions.

Ready to sign up? Register here.

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